Refund and Cancellation Policy
Last updated: July 10, 2026
01.1. Refunds
Due to the digital and intangible nature of the services offered by YouGetFollow (social media interactions such as followers, likes, and views) and their immediate and automated execution, no partial or full refunds will be granted once the delivery has started.
If the delivery of your order has not started within 3 business days following the validation of your payment, you are fully eligible for a full refund. In this case, you can request it by contacting our customer support at support@yougetfollow.com.
All legitimate refund requests are reviewed and processed by our support team within 48 business hours.
02.2. Order Cancellations
Any order currently being processed or whose delivery has already started cannot be cancelled.
If you wish to cancel an order before its delivery has started, please contact our support immediately by email. If the service has not started, we will proceed with the cancellation of the order and a full refund of the sums paid.
03.3. Return of Goods (Not Applicable)
Since our services are strictly digital and intangible (digital content not supplied on a tangible medium), the return of physical goods is not applicable.
No physical products should be shipped or returned to our business address.
04.4. Right of Withdrawal
According to European regulations on electronic commerce, the 14-day right of withdrawal does not apply to contracts for the supply of digital content not supplied on a tangible medium if the performance has begun with the consumer's prior express consent and acknowledgment that they thereby lose their right of withdrawal.
By validating the order and proceeding with payment, the customer requests the immediate execution of the digital service and expressly waives their right of withdrawal.